Dealing with a problematic Chromebook – Part 1

I am a big fan of Chromebooks. While recognizing their limitations (no Word or Skype), they are cheap, fast, secure, reliable and simple to use.

Chromebooks are so reliable, they go a long way towards putting consultants, like myself, out of business. That’s progress. Never needing help from a techie is also great Defensive Computing.

But, even Chromebooks have problems, as I recently found out.

Towards the end of 2013, I dealt with a non-techie whose ancient Windows XP laptop was acting up. Their computing needs were very basic and, in the end, they bought a Chromebook. Other than an occasional thank-you for suggesting a Chromebook, that was that.

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